FAQs

  • We usually use APC Overnight but may occasionally use Royal Mail or DPD too. You should recieve an estimated delivery time slot via text or email on the morning of your delivery.

  • Our couriers are asked to leave our boxes in a safe space if there is one available. You should be able to tell them where you’d like it left via their online tracking system. If you aren’t home and it can’t be left in a safe space the courier will usually reattempt the delivery on the next working day. The boxes should keep it cold long enough for that. If a delivery was attempted but you weren’t home, then unfortunately we can’t refund or replace it as it is your responsibility to be home for the delivery.

  • Simply add the individual items you would like to buy into your basket and check out. Please remember there is a £65 minimum order amount.

  • Sadly we can’t do orders less than £65 as we offer free delivery. But you can split orders with fellow meat lovers such as friends, family, neighbours or colleagues. As long as we post it to one address, you can split it as many ways as you like, and remember, the more you buy in bulk, the more you can save.

  • None of the meat that we sell at Lancashire Lamb Boxes is halal or kosher.

  • Although we farm very cautiously of the environment and are careful with any medications we use, we aren’t organic. Our meat doesn’t contain antibiotics or growth hormones as both those things are illegal in all British meat.

    We don’t spray any pesticides on the fields.

    If we do have to give an animal any medication (including antibiotics for an infection) then it will be treated on an individual basis, the animal then cannot enter the food chain until the medication is out of its system, this is called a with-hold period.

    All growth hormones are illegal in the UK.

    We do lots of things around the farm to increase biodiversity, including having 35 wildlife scrapes which encourage insects to breed, which then provides birds with an abundant food source.

  • If you’d prefer leaner cuts or fattier cuts please put it in the comment section at the checkout to let us know.

  • There is a header on the website that includes the link to the raffle website. It is £5 per ticket and we do different prizes throughout the year.

  • There is gluten in our sausages and burgers. If you aren’t able to have gluten, we can swap these out for a similar value of mince. Please put it in the comment section at the checkout to let us know.

  • If you realise your box hasn’t arrived on time, please contact us (use the ‘contact us’ page on here to email us) an we can loo into it with the courier. You can also contact them yourself whilst waiting for us to respond.

    The boxes are designed to keep it cold an extra day so don’t panic. Obviously we’ll do what we can to get the courier to deliver it on time.